Support Centre

Frequently Asked
Questions

Student FAQs — everything you need to get started

Getting started

Your school will send you an invite link. Click it, create your account with your name, email, password and age, answer a few onboarding questions, and you'll land on your dashboard. Your account is linked to your school automatically.

The short survey

Imbu North (your assessment)

Your Wrapped report

StudyQuest University

Career Explorer

Pathway Simulator

Story Vault

LIA, your AI guide

Your profile and your data

If you get stuck

Tech help and support

Still have questions?

Get in Touch →

Getting started

How do I sign up?

What should I do first?

How long does all of that take?

How often should I use Imbu?

Do I have to pay for anything?

The short survey

What is the 7-question survey for?

Are there right or wrong answers?

Will my parents see my answers?

How often will I take it?

Imbu North (your assessment)

What is Imbu North?

Why does it matter so much?

How honest do I need to be?

Several options feel true. How do I choose?

What about the 4 written questions?

Can I retake Imbu North?

What happens to my old Wrapped if I retake it?

Can I save and come back later?

Your Wrapped report

What is Wrapped?

What is an archetype?

My archetype doesn't feel like me. What now?

What is a Holland Code?

Where do the career suggestions come from?

Some of the suggestions are unfamiliar. Should I ignore them?

Can I share my Wrapped?

StudyQuest University

What is StudyQuest University?

How do I use it?

What's in a deep dive?

How long does a search take?

Can I save what I've explored?

Career Explorer

What is Career Explorer?

What's in a cheat sheet?

Can I compare careers?

What should I search first?

Pathway Simulator

What is the Pathway Simulator?

How is it different from StudyQuest and Career Explorer?

What's the difference between study geography and career geography?

Which one do I set first?

What if I'm not sure about either?

When should I use it?

How does it connect to my other Imbu tools?

Story Vault

What is Story Vault?

What can I add entries to?

What actually counts as an entry?

How often should I add something?

What do I write?

Why does this matter?

LIA, your AI guide

Who is LIA?

How is LIA different from ChatGPT or other AI tools?

Will she just tell me what to do?

Are my conversations with LIA private?

Your profile and your data

Can I see everything Imbu knows about me?

Can I update my profile?

What happens to my data?

Can I delete my account?

If you get stuck

I don't know where to start.

There's too much information and I feel overwhelmed.

My friends got different archetypes and different careers. Is one better?

I've changed my mind about what I want to do. Have I failed?

I don't feel like doing the survey or Story Vault. Does it matter?

Tech help and support

What should I use Imbu on?

Is there a phone app?

I can't log in.

The AI is taking a long time.

Where do I get help?

Still have questions?